IT Maintenance & SLA Options

IT Project Management Expertise On-demand

IT Maintenance Solutions

A full range of quality data centre services:
ICT Procurement, Support & Maintenance

Alpha Sonic Systems is a comprehensive global IT solution provider that focuses on quality and value in the data centre. Our core business is third-party IT maintenance and support, designed to either entirely replace or seamlessly blend with OEM maintenance plans. Switching to Alpha Sonic Systems saves our customers an average of 40-70% on IT maintenance costs; and with data centre maintenance comprising 70% of the average IT budgets, that’s a huge amount of money. But the value doesn’t stop there. The level of service we’re able to provide our customers cannot be matched by the OEM.

Global Network of Technical Resources

When you engage Alpha Sonic Systems for your next infrastructure project, you gain access to our global network of highly qualified IT engineers, who are certified across technologies at the highest levels. These are vetted, proven resources we deploy and manage on your behalf.

Ingenuity, Experience & Expertise

Alpha Sonic Systems brings an unmatched level of agility, ingenuity, and pure know-how to your next IT project. Whatever your infrastructure needs—anywhere in the world—Alpha Sonic Systems has the expertise and resources required to get the job done.

OpenStack Hosted Private Cloud

Enable your team to deploy cloud computing services comparable to the capabilities of the world’s largest public clouds. Alpha Sonic Systems allows you to rapidly scale resources, achieve new levels of agility. Sonic Box cloud allows you to choose the datacentre where you prefer to store your data. Select between regions through our multi-region cloud support.

High-Level Project Management

Alpha Sonic Systems orchestrates your entire project from start to finish. We take a proactive approach to project management and provide a high level of communication and transparency between our team and yours. Our team is equipped to demonstrate agility and will address challenges as they arise, minimising the overall impact of any project setbacks.

100% Parts Availability and No EOL (End-of-Life)

Rapid Global Response from Local Experts

Ongoing Support and Flexible Service Agreements

Maintenance Services Plus Standby Servers

SLA Options

Every data center is different. That’s why Alpha Sonic Systems offer flexible IT service level agreement options. Our support packages can accommodate any amount of data centre support you require.

There are no penalties for adding or deleting equipment on your contract, so you can adjust your SLA penalty-free anytime. Our 24 x 7 x 365 phone support is standard across all SLAs, and we assign a certified engineer to all support tickets within thirty minutes of submission.